Bronze
- Welcome bonus
- Member newsletter
- Birthday voucher
MEMBERSHIP SYSTEM
Members in.
Members in.
Renewals on autopilot.
Tiers, points, perks, billing and member portals — wired up the way real loyalty programs actually work. Built and supported in Malaysia.
BRONZE
SILVER
GOLD
PLATINUM
TIER ENGINE
Tiers that promote themselves.
Define the rules once — points, spend, anniversary, custom. The engine handles every promotion, demotion and notification automatically.
Silver
- 5% off everything
- Early access
- Free monthly perk
Gold
- 10% off + double points
- Members-only events
- Personal concierge
Platinum
- 15% off + free shipping
- VIP support hotline
- Founder dinners
Everything a membership business needs.
Auto-renewal & dunning
Card-on-file renewals with smart retry. Failed-payment emails go out automatically.
Points & rewards
Customers earn on every purchase. Redeem for products, perks or discounts.
Member portal
Each member has a self-service area for billing, perks, history and family-account add-ons.
Tier engine
Automatic tier promotion / demotion based on spend, points, or your custom rules.
Email & SMS lifecycle
Pre-built welcome, anniversary, win-back and renewal flows. Editable in the admin.
B2B & multi-seat
Corporate accounts with seat-management, billing contacts and consolidated invoices.
USE CASES
Powering loyalty across industries.
Gyms & fitness
Pause/freeze, family plans, day-passes
Clubs & associations
Annual dues, voting rights, AGM tools
Co-working spaces
Hot-desk, dedicated, day-pass tiers
Loyalty programs
F&B, retail, beauty — points & perks
Online communities
Paid Discord/Slack, content access
Subscription boxes
Recurring billing + shipment scheduling
Build a community
that pays.
Tell us how your members work — we'll show you a working prototype in two weeks.
Get a quote MEMBERSHIP SYSTEM FAQ
Frequently asked questions
Can members upgrade or downgrade themselves?
Yes — each member's portal has a self-service plan-change flow. Upgrades are immediate with prorated charges; downgrades take effect at the end of the current billing period (configurable). All changes are logged and the member gets an email confirmation.
Does it support automatic billing in MYR?
Yes — card-on-file recurring billing in MYR via Stripe Malaysia. We also support FPX one-off renewals, Boost/GrabPay/TNG for monthly cycles, and corporate invoice billing for B2B accounts. Failed-card dunning runs automatically with smart retry and email follow-up.
Can I run a free tier alongside paid tiers?
Yes. Many of our clients use the free tier as the on-ramp — members get basic perks, see what they're missing, and upgrade. The tier engine handles automatic promotion when usage or spend crosses your threshold.
What happens when a membership expires?
Configurable per tier. Common patterns: 30-day grace period during which they can renew at the old rate, then downgrade to free tier with a win-back email sequence; or instant downgrade with quarterly re-engagement emails. You write the policy, the system enforces it.
Do members get their own dashboard?
Yes — a branded self-service portal where they can update profile, see billing history, manage payment methods, view perks earned and used, change plan, invite family members (for family accounts) and download invoices. It uses your brand colours and logo, hosted on a sub-domain of your choosing.
Can I export member data anytime?
Absolutely. You own the data. One-click CSV export of members, transactions and activity logs at any time. Full database snapshot available on request. No vendor lock-in — if you ever leave, you take everything.