Bronze
- Welcome bonus
- Member newsletter
- Birthday voucher
Reward loyalty. Automate renewals. Keep customers coming back.
Define the rules once — points, spend, anniversary, custom. The engine handles every promotion, demotion and notification automatically.
Put account access and plan changes in members’ hands.
Keep renewals moving without repetitive admin.
Give members a reason to return and something to work towards.
Shape benefits around every stage of the relationship.
Stay connected throughout the membership journey.
Manage company memberships with room for the whole team.
Yes! Each member's portal has a self-service plan-change flow. Upgrades are immediate with prorated charges; downgrades take effect at the end of the current billing period (configurable). All changes are logged and the member gets an email confirmation.
Yes! Card-on-file recurring billing in MYR via Stripe Malaysia. We also support FPX one-off renewals, Boost/GrabPay/TNG for monthly cycles, and corporate invoice billing for B2B accounts. Failed-card dunning runs automatically with smart retry and email follow-up.
Yes. Many of our clients use the free tier as the on-ramp, members get basic perks, see what they're missing, and upgrade. The tier engine handles automatic promotion when usage or spend crosses your threshold.
Configurable per tier. Common patterns: 30-day grace period during which they can renew at the old rate, then downgrade to free tier with a win-back email sequence; or instant downgrade with quarterly re-engagement emails. You write the policy, the system enforces it.
Yes! A branded self-service portal where they can update profile, see billing history, manage payment methods, view perks earned and used, change plan, invite family members (for family accounts) and download invoices. It uses your brand colours and logo, hosted on a sub-domain of your choosing.
Absolutely. You own the data. One-click CSV export of members, transactions and activity logs at any time. Full database snapshot available on request. No vendor lock-in, if you ever leave, you take everything.